Privacy Policy
At SmartTap, accessible through our online store, the privacy of our customers and visitors is one of our top priorities. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase on our website.
If you have any questions about this policy, you can contact us at:
Email: smarttap@use.startmail.com
Phone: +34 618 998 470
Address: Calle Calabria 165, 08015 Barcelona, Spain
1. Information We Collect
When you visit our store or make a purchase, we may collect certain types of personal information, including:
Identification Information
Full name
Shipping and billing address
Email address
Phone number
Payment Information
Payments are processed through secure payment providers. We do not store your full credit or debit card details.
Device Information
When you visit our website, we automatically collect certain information such as:
IP address
Web browser
Time zone
Cookies installed on your device
Pages or products you view
Order Information
When you make a purchase, we collect information necessary to process the order, including:
Products purchased
Payment information
Shipping address
Contact details
2. How We Use Your Information
We use the collected information to:
Process and manage orders
Provide customer support
Communicate with you about your order
Detect possible fraud or risks
Improve the shopping experience
Send promotional or marketing information, if you authorize it
3. Data Sharing
We may share your information with third parties only when necessary to operate our store, for example:
Service Providers
Shopify, e-commerce platform
Payment gateways
Shipping and logistics companies
Marketing and analytics tools
These providers only use the information necessary to provide their services.
We may also disclose information if required by law or if necessary to protect our rights.
4. Cookies
Our site uses cookies and similar technologies to:
Remember your preferences
Analyze website traffic
Improve user experience
Personalize advertising
You can disable cookies through your browser settings.
5. Marketing and Communications
If you subscribe to our communications, we may send you:
Special offers
Product launches
Promotional content
You can unsubscribe at any time using the unsubscribe link included in the emails.
6. Data Protection
We adopt reasonable security measures to protect your personal information against:
Unauthorized access
Alteration
Disclosure
Destruction
However, no method of transmission over the Internet is completely secure.
7. Data Retention
We will retain your personal information only for as long as necessary to:
Comply with legal obligations
Resolve disputes
Enforce our agreements
8. User Rights
Depending on your country or region, including the European Union, you may have the right to:
Access your personal data
Request the correction of your data
Request the deletion of your data
Limit the processing of your data
Object to the use of your data for marketing
To exercise any of these rights, you can contact us at:
smarttap@use.startmail.com
9. International Data Transfers
If you are outside Spain, please note that your information may be transferred and processed in countries where our service providers operate.
By using our site, you consent to this transfer.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal or operational changes. The most recent version will always be available on this page.
11. Contact
If you have questions about this Privacy Policy or wish to exercise your data protection rights, you can contact us at:
SmartTap
Calle Calabria 165
08015 Barcelona, Spain
Email: smarttap@use.startmail.com