Refund and Returns Policy
We want you to be satisfied with your purchase.
Return Period
You can request a return within 30 days of receiving the product.
Conditions
To be eligible for a return:
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the product must be unused
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in its original packaging
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in the same condition as received
Defective or Damaged Products
If your product arrives defective or damaged:
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Contact us at smarttap@use.startmail.com
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Include photos of the product
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Provide the order number
We will evaluate the case and offer:
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product replacement
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full refund
Refunds
Once your return is received and inspected:
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we will notify you of the approval or rejection
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if approved, the refund will be processed automatically
Timelines may depend on your bank or payment provider.